[Native Check FAQ]
Q 1.
What are your specialized fields?
A 1.
We specialize in all fields required for business.
Click here for details of our past successes and areas of expertise.
→ Past Successes, Expertise
Q 2.
What languages can you handle?
A 2.
We handle English, Chinese, and all other major languages (official languages).
Q 3.
Can you compare Japanese with foreign languages?
A 3.
Yes, we can.
Q 4.
What languages do you specialize in?
A 4.
We specialize in all major languages (official languages), and there are no languages which we specialize in particularly.
Most of the requests we receive are for English and Chinese, but we also deal frequently with Korean and European languages, all of which we are held in high regard for due to our reasonable prices and high quality.
Q 5.
Could you tell me about your past successes?
A 5.
Click here for details of our past successes. → Past Successes
Q 6.
Can you handle printing and binding after performing the native check?
A 6.
Yes, we can.
We handle all required formats. If you require a block copy, we will quote you based on the requirement specifications of the printing company. We also deal with content for data media (CD, DVD, BD).
Q 7.
Can you also create web pages for checked translations?
A 7.
Yes, we can.
Web pages are created by our website creation department.
We have 11 years of experience (as of 2011) in the creation of foreign language and multiple-language sites.
Q 8.
Can you develop iPad applications after performing the native check?
A 8.
Yes, we can.
We develop applications for both the iPhone and iPad iOS to turn your company’s ideas into reality.
Have a look at some samples to see our past success in developing applications for iOS.
Q 9.
Can you also check words and sentences embedded in images? Can you edit images while doing so?
A 9.
Yes, we can.
We also edit images.
We use image editing software such as Adobe Illustrator and Photoshop.
We handle translation of bitmap screens and send you bitmaps containing the checked content.
Q 10.
Can you handle hand-written or printed documents if I don’t have the original data?
A 10.
Of course. We handle all data formats.
Q 11.
Can you check drawings for which no data exists (hand-written or printed drawings, scanned PDFs)?
Can you also create data for such drawings?
A 11.
Yes, we can.
We can create data for drawings or trace drawings. We deliver the finished jobs in the desired format.
Q 12.
Can you handle native checks even when I’m overseas on business?
A 12.
We can handle checks from anywhere in the world.
Q 13.
Do you keep the customer informed of the job progress?
A 13.
Updates are provided as and when requested.
Q 14.
What data formats do you support?
A 14.
In addition to all software file formats for Microsoft and Adobe (including Macromedia) products,
we also handle documents created in Quark Xpress (Quark) and AutoCAD LT (AutoDesk).
Q 15.
What happens if documents are revised halfway through a native check?
A 15.
This will not be a problem, however, an additional fee may be required depending on how much of the work has already been completed. If such a situation is likely to occur, we ask that you notify us beforehand.
Q 16.
Can you create glossaries (e.g., J/E comparison tables, English department name lists) after the native check is completed?
A 16.
Yes. (A separate estimate will be prepared.)
Q 17.
How are completed jobs submitted?
A 17.
Completed jobs are attached to e-mails. If required, however, they may be sent by post or fax.
Q 18.
What format (style) are completed jobs submitted in?
A 18.
Jobs are generally submitted in the format acceptable in the applicable country or in the same format as the original document.
Q 19.
Can you submit completed jobs in AutoCAD or FrameMaker?
A 19.
Yes, we can.
Q 20.
Can you provide profiles of native checkers?
A 20.
Due to internal company regulations and legal provisions, we are unable to disclose such information.
Q 21.
How much do you charge for native checks?
A 21.
Rates are determined based on the language and content, and then final fees are calculated based on volume.
Estimates are provided free of charge for each job. Please feel free to contact us for an estimate.
Q 22.
Are rates based on the number of characters or number of pages?
A 22.
Rates are based on the number of words in the original document
Japanese, Chinese, Korean, etc. 1 unit = 400 characters
English, European languages, etc. 1 unit = 150 words
* Native check rates are calculated in units.
Q 23.
Do you charge for corrections after a job has been submitted?
A 23.
A further check will be required in the cases of any changes or corrections made to the original document, and therefore a separate charge will be required.
Please note that if any significant changes required following the submission of a job are anticipated before placing an order, please notify us at the estimate stage. By doing so, an estimate incorporating such changes can be prepared. This will ensure a more reasonable price than would be the case if requesting changes be made following the submission of a job.
Q 24.
Are pages containing only drawings also charged as full pages?
A 24.
Native check fees are calculated based on the number of characters in the page.
Q 25.
Do fees differ based on the number of copies of the final document that are submitted?
A 25.
Checked documents are submitted in data form. A separate printing fee will be required for jobs submitted in printed form.
Please note that we also handle the binding of printed material.
Please notify us if the checked job is required in printed form.
Q 26.
Can you visit my company to discuss an estimate?
A 26.
Yes, with pleasure.
Q 27.
How is the original material submitted?
A 27.
Please submit by your preferred method such as e-mail, post, or fax.
E-mail: toiawase@initiate-world.com
Address: 2B, Nagoya ID Lab. 2, 2-15-19 Nishiki, Naka-ku, Nagoya 460-0003, Japan
Fax: +81-52-231-8872
Q 28.
How long does it take from the time the original material is submitted until I receive the checked document?
A 28.
Submission guideline:
10-page manual: from approx. 3 days following receipt of material
10-page pamphlet: from approx. 5 days following receipt of material
10-page contract: from approx. 5 days following receipt of material
* We can be flexible on the above guidelines.
The length of time required will differ in proportion to the number of characters and level of difficulty, and therefore we ask that you let us see the original document in order that we can provide an indication of how long the job will take when presenting our free estimate.
Q 29.
In order to confirm the deadline, what information should we provide Initiate with?
A 29.
Please attach the original document to an e-mail and notify us of the following.
(The document does not necessarily have to be complete.)
[About document]
Content (field, details of what is written, etc.), by when the checked document is required, etc.
[Document format]
• Total amount (number of pages), language, when we will receive the document, data style/format
[Submission]
• Language, data style/format for completed job, any work required in addition to native check (printing, binding, etc.)
Q 30.
Can you give us a deadline even without seeing the document?
A 30.
Yes, we can.
We can provide you with an approximate deadline based on the information known at that time (planned number of pages, approximate number of characters per page).
Q 31.
Can deadlines be shortened (quick submission)?
A 31.
Yes, we can.
Checked documents are of course meaningless if you don’t have them when necessary, and therefore we always try our best to comply with the client’s wishes.
Please note, however, that is often difficult to shorten deadlines after an order has been placed.
(Workflows and schedules are prepared immediately following the receipt of an order in order to provide maximum performance based on the value of the order.)
Q 32.
Will an additional fee be required if the deadline is shortened after placing an order?
A 32.
If able to shorten the deadline for an additional payment, we will notify the client and obtain their approval before proceeding.
Q 33.
Can you submit parts of checked documents as they are completed?
A 33.
Yes, we can.
However, changes to the wording (terminology) may be required later for parts that have already been submitted.
